Terms & Privacy

Last updated: October 2026 · KalviNest pilot program

1. About KalviNest

KalviNest (kalvinest.com) is an online AI tutoring service for high-school students, run from Toronto, Canada. You can reach us at hello@kalvinest.com. KalviNest is currently a pilot, and these terms may be updated as the service grows. We'll let account holders know about important changes by email.

2. Parent or guardian accounts

• Accounts must be created by a parent or legal guardian, who is responsible for the account and for the student's use of it.
• By creating an account, you confirm you are the student's parent or guardian and consent to the student using KalviNest.
• Keep your password private. The student may use the same login on their own device.

3. The AI tutor

• The tutor is an artificial intelligence (AI), not a human teacher. It is designed to explain, guide and give practice, and to stay on the course you choose.
• AI can make mistakes. Students should check important answers and follow their teacher's instructions.
• KalviNest is a study aid. It is not a replacement for school, and it isn't for submitting AI-written work as your own. Students must follow their school's academic integrity rules.
• Please don't share personal details (address, phone number, school name, photos of people) in the chat.

4. Time, hours and payment

• New accounts receive a one-time free trial of 2 hours.
• Tutoring time is prepaid in hour packs, plus a monthly account fee per student, as shown on our website. There are no automatic charges.
• Time is counted while the student is actively chatting. Long breaks between messages are not counted.
• For questions about payments or refunds, email hello@kalvinest.com.

5. What information we collect

• Account details: parent's name, email address, student's first name, country and course.
• Tutoring data: the messages and photos sent to the tutor, the tutor's replies, and how much time is used.
• Payment records: the amount and date of hours you buy. We don't store card or bank account numbers.

6. How we use it

• To run the tutor, keep track of tutoring time, show parents what their student worked on, and provide support.
• To keep the service safe and improve how it teaches.
• We never sell your information, and we don't show ads.

7. Who processes it

• Google Firebase hosts the website, accounts and database.
• Anthropic provides the AI model that generates the tutor's replies. Messages are sent to Anthropic only to produce a reply, under Anthropic's commercial terms, which don't allow using this data to train their models.
• These providers may store data outside Canada (for example, in the United States).

8. Your choices

• Parents can see their student's sessions in the dashboard at any time.
• You can ask us to correct or delete your account and chat history by emailing hello@kalvinest.com. We'll respond within 30 days.
• We keep account and chat data while your account is open, and delete it within 90 days after you ask us to close it.

9. Safety

The tutor is instructed to stay on topic, keep conversations age-appropriate, and encourage students to talk to a trusted adult if they mention being unsafe or upset. KalviNest is not a crisis or counselling service. In an emergency, call 911 (Canada) or 119 (Sri Lanka). Students in Canada can reach Kids Help Phone at 1-800-668-6868.

10. Contact

Questions or concerns: hello@kalvinest.com